The dictionary definition:

etiquette (ē-de-ket, noun) : the customary code of polite behaviour in society or among members of a particular group

suggests that in the context of a course, etiquette is all about being polite with each other and building a respectful and healthy learning environment. Etiquette is especially important in an on-line setting because in it may be the case that one has no access to facial reactions, gestures or other social queues that are so important for good communication. Below are listed some brief tips on etiquette for discussion boards and email. Your Instructor will deal with any breaches of etiquette, which hopefully will remain rare.

Etiquette for the Discussion Forum

• Create a profile: Add your name and if possible a photo of yourself to your Zoom profile. Without this minimal information, it's very hard for us to get to know each other in an on-line environment.
• Use the right thread: Be sure to use the correct discussion thread.
• Don't repeat: Before posting a question or comment, read what others have already posted. Your issue may have already been dealt with.
• Don't post solutions: Don't post solutions to assigned homework problems. This robs your colleagues of their own opportunity to learn. Not only that, if your solution happens to be wrong, then you can mislead other students and harm their understanding. Give a hint or a related example instead.
• Stay on topic: Keep each discussion post focused on a single topic. If you have more than one topic to discuss, then create multiple posts.
• Be clear and concise: Keep your posts short and to the point. Provide details by including images if necessary.
• Be constructive: Post meaningful comments, not one-liners. These discussion boards are not social media platforms, so it is not appropriate to "like" or "dislike" what others write.
• Respect each other: Please keep discussions civil. Refrain from insulting your colleagues, TAs, or instructor. No foul/inflammatory language or any form of discrimination will be tolerated.

Etiquette for Email

Email is a special form of professional communication. It's important to recognize that there are special rules for how to address people in email messages:

• Use your SFU account: Any messages with addresses from Gmail, Yahoo, hotmail, etc. may end up in "spam" folders.
• Write an informative subject: Use the email subject line to indicate your purpose in a few words.
• Identify yourself: End your message by giving your full name and SFU ID number.
• Communicate clearly: Make your message clear and concise. Write in sentences and check your spelling.
• Further e-mail tips: Consider this guide.